Take Your Continuous Improvement Culture to New Heights with a BlueDragon Enterprise Agreement
Transform Your Problem-Solving and Continuous Improvement Cultures!
BlueDragon offers enterprise licensing agreements, designed to maximize the impact of our modern online training platform across your entire organization, while dramatically cutting the cost of training. Our BlueDragon Learning Management System (LMS) is powered by Artificial Intelligence and is a state-of the-art cloud-based training platform that allows us to update content in real time, even while students are taking the course.
With unlimited access to our BlueDragon LMS, organizations will be able to strengthen their problem-solving and continuous improvement cultures, which can save lives and lower operating costs by uncovering the organization’s deep-seated organizational, programmatic and cultural problems, and preventing the recurrence of hundreds of future problems and events.
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Our firm fixed price contract provide a comprehensive, multi-year partnership at significantly reduced prices that includes:
- Full access to our Learning Management System (LMS) curriculum
- Train-the-trainer programs to build internal capacity
- Specialized leadership orientation training for executives and managers
- Ongoing back-office support for seamless implementation
- Access to new courses as they are released
- Access to BlueDragon consultants at a discount
Why Choose Enterprise Agreements (Train the Trainer) vs. A-La-Cart Training?
Cost-Effective Training Solution
Our firm fixed price agreements offer significant discounts compared to paying full tuition for a limited population, making large-scale training initiatives more affordable. We recommend training 50% of your staff on our RCA Fundamentals and Rapid Apparent Cause Evaluations (RACE) course (BD1), and provide 15% of the staff our advanced Root Cause Analysis (RCA) and mishap investigations course (BD2).
Unified Problem-Solving Approach
Establish a consistent and repeatable problem-solving methodology and standardized reports across your organization, improving the accuracy of the results and eliminating the variability in the output of your investigations.
Scalable Methodology
Our methodology is highly scalable, with two approaches for tackling problems of all levels of significance and complexity. Our Rapid Apparent Cause Evaluations (RACE) can be completed in 2 to 4 hours and can be used for 90% of every-day problems. Our Root Cause Analysis (RCA) approach uses the same framework, but automatically expands to the level of rigor needed to meet the significance and complexity of any event or issue.
Comprehensive Skill Development
From beginner to advanced courses, equip your workforce with the critical thinking, holistic systems thinking, and causal analysis skills, to effectively investigate issues, solve problems, and prevent the recurrence of hundreds of future issues.
Strengthened Corrective Action Programs
Enhance your organization’s ability to identify the deepest-seated root causes of your human and organizational performance problems. This also allows the deployment of resources on effective, lasting solutions with less wasted time, energy and money.
Scalable Implementation
Designed for organizations with target training populations of 500+ employees, our enterprise agreements offer a cost-effective way to up-skill a substantial portion of your workforce.
Quantify Your Potential ROI
To help you assess the financial impact of a BlueDragon enterprise agreement, we offer our exclusive ROI Calculator. This tool allows you to:
- Input your site-specific expenses related to documenting and resolving recurring issues
- Model the hidden costs of these problems
- Calculate the potential Return on Investment based on the cost of training
Take the Next Step
Invest in your people and drive sustainable improvements across your organization. Contact us today to schedule a consultation with a BlueDragon executive and explore how an enterprise agreement can transform your problem-solving capabilities.
Unlock the power of BlueDragon at scale and elevate your organization’s performance to new heights!
Rob has done for cause analysis what Motorla did for Six Sigma, clearly and concisely bundled proven RCA tools into an effective method encompassing critical thinking, visual information, and succinct communication of a problem and its deepest seated causes.
Sandia National Laboratory
The biggest difference is it gives us a really systematic approach to conduct the causal analysis. A lot of people say, “Where do I start?” By going out and building the barriers and building the lines of inquiry from there, it made it easier for the team to stay on point and build a comprehensive causal analysis.
Deputy Director of Management Assurance System Office, Lawrence Livermore National Laboratory
“The strengths of the BD201E workshop were that the instructor was top-notch, the sharing of stories and experiences, and the teaming. The Breakout sessions were a great experience and challenged us to perform. Breakout sessions also helped to network with other causal analysts. My overall impression of BD HCA is that it was awesome! It was a great use of 4 days of training, and I would highly recommend this course and methodology/flow.”
Sandia National Laboratory
“Brought the critical thinking and causal analysis methods, logic and approach up to date since we have used older tools for so long and were getting limited results. Very excited to begin applying this method and replacing the older Think Reliability one. Mr. De La Espriella is a great teacher, and I hope to continue learning and growing this method as time goes on. Everyone at my work site should take this class, including our federal oversight. I loved the class and will recommend it to all the causal analysts at Sandia National Lab.”
Sandia National Laboratory
“The BlueDragon Root Cause Analysis process has positive momentum with “pull” from all levels of management. The use of causal analysis and increase in corrective action plan quality are beginning to show positive results in the consistency and discipline in the CA
approach.”
Contractor Assurance Manager at SRNS
“The BlueDragon Root Cause Analysis course is very well structured and professionally laid out much like an MBA course. First, the concepts are presented and then fun and entertaining team exercises drive home the concepts by challenging the participants with interesting real-world case studies “
MBA, PMP
“A great course! Should be folded into the Nuclear Regulatory Commission, the Department of Energy and commercial industries. The BlueDragon approach was fantastic! BlueDragon techniques are a great way to efficiently improve operations and safety. They will help you complete your mission and lower costs.”
Retired, Oak Ridge National Lab
“My team and I started using BlueDragon in 2019. BlueDragon is a method for conducting root cause analysis and complex problem solving in a disciplined, efficient and accurate manner. I have not utilized a methodology that better identifies the causes of problems and makes sure the causes fit the effects like BlueDragon does. My Team consistently received excellent reviews on BlueDragon causal evaluation reports from our higher headquarters. I recommend BlueDragon as the industry standard, in not only root cause analysis but problem-solving in general. “
Los Alamos National Laboratory (2023)
Meet your Instructor
Rob De La Espriella, BD3
Rob is one of the leading experts in causal analysis, with over 30 years of experience in leading and facilitating root cause analyses, event investigations and assessments at commercial nuclear power plants, the US Nuclear Regulatory Commission (NRC), the DOE, the US Department of Defense (DOD), and Engineering firms.
Rob De La Espriella, a former US Navy nuclear submarine officer and pioneering Nuclear Quality Assurance expert, is the founder and CEO of DLE Technical Services, LLC. With a career spanning four decades, Rob has led or facilitated hundreds of audits, assessments, accident investigations, root cause analyses, and operational excellence initiatives for a diverse clientele, including commercial nuclear power plants, the US Nuclear Regulatory Commission (NRC), Department of Defense (DOD) installations, Department of Energy (DOE) National Laboratories, and facilities across the US Nuclear Weapons Complex.
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For over three decades, Rob’s innovative approach to combining causal analysis with audits and investigations, has driven improvement initiatives at nuclear utilities and DOE research institutions. His exceptional performance as an NRC Resident Inspector earned him multiple awards for leading investigations into complex operational breakdowns and quality assurance program issues. During his six-year tenure as a Nuclear Site Quality Manager, Rob’s QA organization was recognized by the Institute of Nuclear Power Operations as one of the strongest in the US for its ability to uncover deep-rooted problems that were compromising quality and nuclear safety.
Since 2007, Rob has been a trusted advisor to executive leadership teams at DOE national laboratories and the nuclear weapons complex, focusing on issues that undermine asset integrity and national security. His expertise has been sought after globally, with the World Association of Nuclear Operators enlisting his support for QA improvement initiatives in Slovenia and South Africa. Rob’s transformative work on the QA organization at the Yucca Mountain Project earned him DOE honors, and he has developed comprehensive Quality Assurance Programs and implementing procedures for US corporations, and Schneider Electric in Switzerland.
In 2015, Rob revolutionized the industry with the creation of the BlueDragon® Integrated Problem-solving System (IPS™), a groundbreaking framework designed to eliminate the causes of costly human errors and recurring complex problems in modern, high-tech work environments. Built on the foundation of critical thinking and systems theory, BlueDragon is a next-generation approach that integrates the best elements of traditional methodologies, incorporates Lean and Agile techniques to eliminate waste, and shatters traditional paradigms. The result is a system that reduces safety and quality issues, enhances enterprise performance, reduces operating costs, and creates true continuous improvement cultures.
Recognized as a thought leader, Rob is a sought-after speaker at Navy conferences and industry groups such as the American Society for Quality. For six years he was a recurring guest lecturer at Princeton University’s Keller Center for Innovation in Engineering Education, and is currently an Adjunct Professor at Endicott College in Beverly, MA. In 2023, Rob’s exceptional achievements in helping countless businesses enhance their safety, quality, enterprise performance, and efficiency with modern, innovative, and practical solutions earned him a place in the prestigious Forbes Business Council.
BlueDragon Policies
Cancellation Policy
Tuition for workshops are due 10 working days prior to the start of the workshop. Participants may lose their slot in the class if payment is not received by then.
If payment is received and a student must cancel for any reason, the following cancellation policy applies:
Cancellations at least 10 working days prior to the workshop receive a full refund.
Cancellations less than 10 working days prior to the workshop will receive a refund minus a 15% cancellation fee.
Thank you for your understanding and please contact us for any questions.
Tuition Policy
Tuition for online courses through the LMS is due at any time prior to gaining access to the LMS.
Tuition for instructor-led workshops are due 10 working days prior to the start of the workshop.
Alternate Method of Payment:
Checks can be made out to:
DLE Technical Services, LLC
4634 SW Long Bay Drive
Palm City, FL 34990
Terms of Sale
PLEASE READ CAREFULLY BEFORE SUBMITTING YOUR ORDER FOR PURCHASE. BY ACCESSING AND USING THIS WEBSITE SERVICE, OR SUBMITTING AN ORDER FOR PURCHASE, YOU AGREE TO BE LEGALLY BOUND BY THE TERMS OF SALE SET FORTH HEREIN. THESE TERMS OF SALE FORM PART OF YOUR ORDER AND PURCHASE.
INTRODUCTION AND GENERAL PROVISIONS
These Terms of Sale describe the terms and conditions for the sale of products by DLE Technical Services, LLC and its subsidiaries and affiliates (hereinafter, collectively, the “Company”).
These Terms of Sale, unless otherwise expressly agreed in writing by the Company, apply to every sale by the Company and are included in each acceptance by the Company of any customer’s offer to purchase. If a customer offers to purchase products from the Company with its own purchase order or similar form, any terms proposed therein which add to, vary from, or conflict with these Terms are objected to by the Company and expressly rejected, and shall not be a part of the contract of sale unless the proposed terms are accepted and approved in a written document referring specifically to such terms and signed by an authorized Company representative.
PRICING AND PAYMENT
All pricing is subject to central office approval of the Company. All products will be invoiced at the price in effect on the date of purchase, determined by the Company’s current price pages. The Company reserves the right to cancel or remove price adjustments or exceptions which may have previously been made to meet a competitive offer, when in its judgment it becomes necessary or prudent to do so or the competitive situation no longer exists. All pricing is subject to change without notice. Purchases made on or after the date of a price change will be invoiced at the new price.
Payment terms will be as stated on the face of each individual order form, and cash discounts, if any, will be allowed only if taken within the time stated thereon, which shall be calculated from the order date. Payments not received on the date the order is placed will be considered past due and could result in a suspension or cancellation of material and shipments.
The Company reserves the right without notice to apply and set off any amounts owed to customer, including but not limited to rebates, credits or complaint settlements, against any past due amounts owing from the customer to the Company.
If the Company brings legal action to collect past due amounts from a customer, the customer will be responsible to reimburse the Company for all of its costs and out-of-pocket expenses associated with such action, including but not limited to reasonable attorneys’ fees.
ORDER ENTRY AND CREDIT
Orders may be placed through use of the Company’s electronic ordering system available at www.dle-services.com, or by telephone or by visiting the Company’s Customer Service Center. An order is accepted when acknowledged in writing (including by electronic confirmation, fax or email) or when delivered, whichever occurs first. All orders to be placed on credit are subject to the review and approval of the Company’s Credit Department.
The Company reserves the right to select its own customers. All customers must, upon request of the Company, complete (and update and supplement as the Company may reasonably require from time to time) a credit application on the Company’s standard form. All customers submitting such application agree to adhere to these Terms of Sale.
The Company reserves the right to reject any order if at any time the Company deems the financial responsibility or condition of the customer placing any order to be unsatisfactory.
PRODUCT AVAILABILITY
The Company’s products fall into two categories:
1. Standard Products
2. Non-Standard Products
Standard Products are (A) “On Hand” or (B) “Special Order.” Standard Products are listed in the price pages and product literature. Availability of “Special Order” Products varies from plant to plant. Consult your Company Sales Representative or Customer Account Specialist for lead time, quantities, availability, and pricing.
A Non-Standard Product is any item that varies from the specification set forth in our product literature or price bulletin. Requests for Non-Standard Products must be made through the Company Sales Representative or Customer Service Center to obtain necessary approval, which will be subject to the following conditions:
1. Any change in the Non-Standard Product request automatically cancels the request and a new request must be submitted.
2. Orders for Non-Standard Products must be entered within 30 days after approval. Delivery must be completed within 30 days after date of manufacture.
3. The order is non-cancelable.
4. As a condition of manufacturing a non-standard product, The Company reserves the right to ship, and the customer must agree to accept, an over-run or under-run not to exceed 5% of the final order.
REVISIONS/CANCELLATIONS
The Customer Service Center must handle revisions or cancellations of standard product orders. Notification must be received prior to any actual loading, otherwise, the customer will be held responsible for payment.
TAXES
All taxes and excises of any nature levied by any governmental authority upon the sale, use or transportation of products covered by these Terms shall be paid and borne by the customer.
INTELLECTUAL PROPERTY
If written or other materials are included with Products, then, unless otherwise stated in end-user license agreements that may accompany the products, the Company or original licensors grant you and your staff a limited, non-exclusive, terminable, non-transferable license to access and use such materials subject to these Terms of Sale solely in connection with the original unmodified version of the specific units of Products that you purchase.
QUALITY CLAIMS
After delivery and acceptance of the product, if any product quality complaint exists:
1. The customer must immediately notify the Company Sales Representative. The customer must safeguard the product prior to its inspection by The Company.
2. Product claimed to be defective, off quality, or substandard must not be used or sold by the customer.
3. If needed, the Company Sales Representative will arrange for an on-site inspection, obtain the facts, and discuss the results with the customer.
LIMITED WARRANTY AND REMEDIES
Products manufactured and sold by the Company are warranted by the Company to its immediate purchaser to be free from defects in materials and workmanship for a period of thirty (30) days after the time of shipment. THIS EXPRESS WARRANTY IS THE ONLY WARRANTY APPLICABLE TO SUCH PRODUCTS, AND IS IN LIEU OF AND EXCLUDES ALL OTHER EXPRESS ORAL OR WRITTEN WARRANTIES AND ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY THE COMPANY OR ITS EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THE COMPANY’S OBLIGATIONS HEREUNDER. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY LOST OR CORRUPTED DATA, DOWNTIME, LOST PROFITS, BUSINESS INTERRUPTION, REPLACEMENT SERVICE OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR INDIRECT DAMAGES, HOWEVER CAUSED AND REGARDLESS OF THEORY OF LIABILITY, INCLUDING NEGLIGENCE.
The Company will not be liable for any incidental, indirect or consequential losses, damages, or expenses. The customer’s exclusive remedy for any type of claim or action for defective products will be limited to the replacement of the products (in the form originally shipped) or, at the Company’s option, to a payment or credit not greater than the original purchase price of the products.
The Company will not be liable for products claimed to be defective where the defect resulted from causes not within the Company’s control, or which arose or occurred after shipment, including but not limited to accidents, misuse, mishandling, improper installation, contamination or adulteration by other materials or goods, or abnormal conditions of temperature, moisture, dirt, or corrosive matter.
Any claim that products sold by the Company were defective or otherwise did not conform to the contract of sale is waived unless the customer submits it in writing to the Company within thirty (30) days from the date the customer discovered or should have discovered the defect or non-conformance. No legal action or proceeding complaining of goods sold by the Company may be brought by the customer more than one year after the date the customer discovered or should have discovered the defect or problem of which it complains.
CHANGES TO TERMS OF SALE
THE COMPANY RESERVES THE RIGHT TO CHANGE THESE TERMS OF SALE FROM TIME TO TIME. SUCH CHANGES WILL BECOME EFFECTIVE WHEN THE COMPANY POSTS THE REVISED TERMS OF SERVICE AS PART OF THIS WEBSITE. THE MOST CURRENT VERSION OF THE TERMS OF SALE CAN BE REVIEWED BY CLICKING ON THE “TERMS OF SALE” HYPERTEXT LINK LOCATED IN THE HOME PAGE FOR THE WEBSITE. CUSTOMERS SHOULD CHECK THE TERMS OF SALE FROM TIME TO TIME, AS THEY ARE BOUND BY THE TERMS OF SALE SO POSTED FROM AND AFTER THE TIME THE CHANGES ARE POSTED. ANY REVISED TERMS OF SALE SHALL SUPERSEDE ALL PREVIOUS VERSIONS.
MISCELLANEOUS
These Terms of Sale do not create a distribution relationship or contract, exclusive or otherwise, nor will such a relationship or contract be inferred from any course of dealing between the Company and any of its customers who purchase products under these Terms of Sale. The Company and any customer who purchases products from it are each free without penalty to cease doing business with the other at any time, for any reason whatsoever and without notice, unless otherwise provided in a separate, written contract signed by an officer of the Company and of the particular customer.
The Company shall not be liable for any loss or damage of any kind or for any consequences thereof resulting from delay or inability to deliver caused by strikes, lockouts, fire, theft, shortage, inability to obtain materials or shipping space, breakdowns, delays or carriers, manufacturers, or suppliers, acts of God, governmental statutes, proclamations or regulations, riot, civil commotion, war, malicious mischief, receipt of necessary information from Licensor, or by any cause beyond your reasonable control.
This Agreement shall be construed and enforced under the laws of the State of Florida, USA without reference to the choice of law principles thereof. The customer hereby consents to and submits to the jurisdiction of the federal and state courts located in the State of Florida. The customer waives any defenses based upon lack of personal jurisdiction or venue, or inconvenient forum.
If any provision herein is unenforceable, then such provision shall be of no effect on any other provision hereof.
No waiver of any breach hereof shall be deemed a waiver of any other breach hereof.
Section headings are provided for convenience only, and shall not be used to construe the meaning of any section hereof.