Resources
Explore the knowledge, tools, and templates you need to solve complex problems and strengthen your problem-solving capabilities.
Everything you need to find and fix problems at the source, all in one place. Explore our blog and real-world case studies, estimate what unresolved problems cost your organization with the Hidden Cost Calculator, and sharpen your judgment with our guides to Critical Thinking, the Critical Decision Matrix, and Systems Thinking. You can also learn at your own pace on our YouTube channel. BlueDragon graduates get password-protected access to our Reference Library, with templates and answer keys, and to our monthly National Forum, where practitioners from high-consequence industries keep the methodology working long after training ends.
Blogs
Case Studies
Reference Library
Here you will find PDFs of Case Study Answer Keys, as well as our most widely used templates, along with reference documents from the Department of Energy (DOE), the Institute of Nuclear Power Operations (INPO) and the Nuclear Regulatory Commission (NRC).
Hidden Cost Calculator
Most organizations are unaware of the time and resources drained by recurring issues, and because they often lack an effective RCA methodology, these issues compound over time. BlueDragon developed the hidden cost calculator to help shine a light on the surprisingly high cost of these recurring issues
Monthly National Forum
BlueDragon Forums are free to all former students and are a great way to meet and network with our Community of Practice.
Critical Thinking
Gathering, organizing and analyzing evidence and data to generate the questions you need to solve the most complex problems
Critical Decision Matrix
Master the science of critical decision-making. Transform complex personal and organizational decisions into a systematic, evidence-based approach that delivers enduring results, because critical decisions have lasting consequences.
Systems Thinking
Every problem is a signal from the system. When you understand the system that created the problem, you don’t just fix them; you prevent them from recurring.
YouTube Training Channel
Attracting problem solvers from across the world, BlueDragon webinars offer valuable leadership insights into how to tackle complex problems and modernize your problem-solving system.
Support Articles
Clear, step‑by‑step articles to help you navigate, understand, and apply the BlueDragon methodology.
Our articles provide straightforward instructions, explanations, and solutions for common questions. Whether you’re setting up your investigation, learning a specific BlueDragon tool, or exploring root‑cause concepts, these guides offer quick, reliable answers.
Frequently Asked Questions
About BlueDragon
What is BlueDragon?
BlueDragon is a leader in advanced root cause analysis and investigative problem-solving. The company specializes in resolving costly, complex, and recurring human and organizational performance problems through innovative methodologies that integrate systems theory, behavioral analysis, and artificial intelligence. BlueDragon provides transformative training, expert consulting, and enterprise solutions to improve safety, quality, and operational performance across high-risk industries.
What are some key components of BlueDragon’s methodology?
BlueDragon’s methodology integrates:
- Systems theory and critical thinking principles.
- Behavioral analysis and high-reliability concepts.
- Advanced causal analysis tools powered by artificial intelligence.
- Proactive risk management assessments.
- Strategies for sustainable corrective actions and continuous improvement.
What makes BlueDragon different from other root cause analysis methods?
BlueDragon stands out due to its systems theory-based approach, enhanced critical thinking skills, integration of artificial intelligence, and advanced causal analysis tools. The methodology emphasizes proactive risk management, integrated behavioral analysis, effective corrective actions, and continuous improvement, ensuring a holistic solution to complex organizational problems.
Who are the key members of the BlueDragon team?
The BlueDragon team includes:
- Rob De La Espriella: CEO and pioneer of advanced root cause analysis concepts.
- William Toth, PhD: Chief of R&D with expertise in organizational development.
- Col. John Black: Chief Growth Officer and Senior Military Advisor.
- Elizabeth Dunn, P.E.: Senior Advisor with extensive experience in nuclear operations.
- Allen Moe, P.E.: Senior Government Advisor with expertise in cost estimation.
- Jessica Ventura, PhD: Senior Academic Advisor specializing in critical thinking.
- Scott English, MEd, PMP: Project Manager and Instructor.
- Sherry Gevedon, PhD: Senior Advisor in healthcare and innovation leadership
What is BlueDragon’s mission?
BlueDragon’s mission is to equip organizations with the skills needed to quickly and effectively analyze and prevent the recurrence of costly human errors and complex operational problems. By doing so, the company helps clients lower risk, prevent crises, and cultivate cultures of safety, accountability, and excellence in regulated industries and high-risk environments.
What is BlueDragon’s vision?
BlueDragon aims to be the gold standard in root cause analysis and mishap investigations worldwide.
What types of services does BlueDragon offer?
BlueDragon offers a variety of services, including:
- Online and live workshops for beginner and advanced problem solvers.
- Enterprise solutions through multi-year licensing agreements for training access.
- Expert consulting for solving complex problems, mishap investigations, and risk management assessments.
Root Cause Analysis
How does BlueDragon define root cause analysis (RCA)?
BlueDragon’s Root Cause Analysis (RCA) is a systematic method used to identify the underlying causes of problems, incidents and accidents, rather than just addressing their symptoms.
What is the goal of the three-phase process in RCA?
The three-phase process ensures that RCA systematically identifies the deepest-seated root causes and contributing factors, implements effective corrective actions, and avoids superficial conclusions.
How does BlueDragon ensure that the RCA process is evidence-based?
BlueDragon prioritizes data gathering and critical thinking in Phase 1 to develop evidence-based insights and inquiry questions, setting a strong foundation for accurate root cause identification.
What are the main phases of BlueDragon’s RCA methodology?
The methodology includes three phases: Critical Thinking (gathering and analyzing evidence), Determining Root Causes (cause and effect analysis), and Developing Corrective Actions (addressing root causes and contributors).
What are the risks of not addressing root causes effectively?
Failing to address root causes can result in recurring issues, wasted resources, and limited improvement, which BlueDragon aims to prevent with its methodology.
What’s the ROI of using BlueDragon’s RCA methodology?
Organizations typically see significant cost savings through reduced downtime, fewer recurring issues, and enhanced operational efficiency, resulting in a high return on investment.
What common scenarios highlight the need for BlueDragon’s RCA approach?
Examples include frequent equipment failures, safety incidents, recurring production delays, customer complaints, and systemic process inefficiencies.
How does BlueDragon define a successful RCA outcome?
Success is defined by uncovering true root causes, implementing corrective actions that prevent recurrence, and achieving long-term problem resolution.
Can BlueDragon’s RCA process be adapted for proactive problem-solving?
Yes, its methodology addresses both proactive (preventive measures) and reactive (issue resolution) aspects of problem-solving, ensuring broad applicability.
What are the benefits of integrating traditional tools into RCA?
Integrating traditional tools enhances the thoroughness and adaptability of the RCA process, allowing for a more nuanced analysis and tailored solutions.
How does BlueDragon prevent the recurrence of problems?
The methodology emphasizes developing corrective actions that eliminate root causes and address contributing factors, ensuring sustainable solutions.
Course Registration and Payment
How to register for any courses?
Go to your desired course link and fill in the registration form there:
What are the registration requirements?
There are no strict prerequisites for most courses, but please review the course descriptions for details on any suggested experience or prior knowledge.
What payment methods are accepted?
We accept all major credit/debit cards, Apple Pay, Google Pay, Amazon Pay, Link, PayPal, Zelle, and checks. Detailed payment instructions are available on each course registration page and on invoices.
Where can I find the course prices?
Course prices can be found on the Published Price List. This page includes a detailed comparison of all course offerings.
Can I pay in installments?
Currently, we do not offer installment payment options. Full payment is required at the time of registration.